Help & FAQ
Shipping Policy
Thank you for shopping with King/Kings. All of our products are made to order and fulfilled through our print-on-demand partner.
Processing Time: Orders are typically processed and produced within 2–7 business days after purchase. This is in addition to shipping time.
Shipping Time
- Standard Shipping: 3–5 business days
- Express Shipping: 1–3 business days
We currently ship within the United States only.
Order Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
⭐ Subscription Members: Active subscription members receive priority order processing — your order is pushed to the front of the queue and fulfilled before standard orders. Enjoy faster production and earlier shipping as a member benefit.
Lost or Damaged Orders: If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with our fulfillment partner to resolve the issue promptly.
Custom & Print-on-Demand Items: Because all items are made to order, we do not accept returns or exchanges unless the item is defective or incorrect. Please review sizing carefully before ordering.
Returns & Exchanges
Due to the custom, made-to-order nature of our products, we do not accept returns or exchanges unless the item is defective or incorrect. If you received a damaged or wrong item, please contact us within 7 days at aspirefantasy12@gmail.com with a photo of the issue.
Order Issues
Wrong Size or Item: Please double-check your order before submitting. We begin production shortly after an order is placed and cannot guarantee changes or cancellations once an order is confirmed.
Order Cancellations: Contact us as soon as possible at aspirefantasy12@gmail.com. Cancellations are only possible before production begins.
Contact Us
Have a question not answered here? Reach out to us at aspirefantasy12@gmail.com — we're happy to help.